Please feel free to contact us any way you like. We’re happy to answer any
questions you might have and we welcome your comments or suggestions. We look
forward to hearing from you soon!
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Frequent Questions |
1. Are returns accepted?
Yes, we accept returns with a receipt for up to 30 days after purchase
and all workmanship is guaranteed for one full year. Please note a 15% restocking fee will
be applied for any returned handbags. All items returned must be sent in their original
condition and packaging. Send Returns to TheZenlily.Com, Attn:Lisa Sullivan
4609 W. Tennyson Ave., Tampa, FL 33629
2. Do you have an actual store?
Not presently, but someday very soon. Our products can be purchased on-
line or at various locations in the Tampa Bay area.
3. Are your products Fair Trade and Vegan?
Yes, we at TheZenLily.Com strive to carry fair trade products which have never
been tested on or harmed animals.
4. Do you use eco-friendly or recycled packaging?
Yes, TheZenLily.Com is proud to say that we are “Green” conscious
business which strives to promote earth-friendly practices and utilize
recycled or eco-friendly packaging materials.
5. Are you a women-owned business or U.S. company?
Yes, we are a women-owned company based in the United States and are
concerned with supporting and promoting other women entrepreneurs and
women’s charities locally and globally. |
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Email |
We always welcome your questions and comments by email at
zenlily72@yahoo.com. |
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Phone |
1-813-376-9700 |
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Fax |
1-813-880-9055 |
Markets and Trade Shows
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See our Shows page for an up to date schedule of our upcoming
appearances. |